Terms & Conditions

2.1 Legal Compliance

You agree to:

• • Comply with all applicable local, national, and international laws and regulations
• • Not use our services for any unlawful or fraudulent purpose
• • Respect intellectual property rights and confidential information
• • Provide accurate and truthful information when communicating with us

2.2 Prohibited Activities

You explicitly agree not to:

• • Reproduce, duplicate, or copy any part of our website or services without written permission
• • Sell, rent, or sublicense access to our services to third parties
• • Reverse engineer, decompile, or disassemble any portion of our website
• • Transmit viruses, malware, or other harmful code
• • Engage in automated data collection without our express written consent
• • Impersonate any person or entity or misrepresent your relationship with us

2.3 Professional Conduct

When engaging with our services, you agree to maintain professional standards of conduct, respect confidentiality, and cooperate in good faith with our team members and processes.

2.4 Indemnification

You agree to indemnify, defend, and hold harmless Altham & Grey, its directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your breach of these Terms and Conditions or your use of our services.

4.1 General Limitation

To the fullest extent permitted by applicable law, Altham & Grey shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use our website or services.

4.2 Consulting Services Limitation

For formal consulting engagements, specific liability limitations will be outlined in individual service agreements. In the absence of such agreements, our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim.

4.3 Technical Issues

We shall not be liable for any damages arising from technical failures, interruptions, delays, or errors in our website, including those caused by circumstances beyond our reasonable control such as internet service provider failures, server malfunctions, or cyber attacks.

4.4 Consequential Damages

In no event shall we be liable for any consequential, exemplary, or punitive damages, even if we have been advised of the possibility of such damages. This includes business interruption, loss of revenue, or failure to realise expected savings.

4.5 Statutory Rights

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

6.1 Informal Resolution

In the event of any dispute, claim, or controversy arising from or relating to these Terms and Conditions, the parties agree to first attempt to resolve the matter through good faith negotiations and informal discussion.

6.2 Mediation

If informal resolution is unsuccessful, the parties agree to consider mediation before pursuing formal legal proceedings. The parties shall cooperate in selecting a mutually acceptable mediator and shall share the costs of mediation equally.

6.3 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

6.4 Jurisdiction

Any legal proceedings arising out of or relating to these Terms and Conditions shall be brought exclusively in the courts of England and Wales. You irrevocably consent to the jurisdiction of such courts and waive any objections regarding inconvenient forum.

6.5 Time Limitation

Any cause of action or claim you may have arising out of or relating to these Terms and Conditions must be commenced within one year after the cause of action accrues, otherwise such cause of action or claim is permanently barred.