Privacy Policy
Altham & Grey
156 Chancery Court, London, EC4A 2DY
+44 20 7493 8217
Our Commitment to Your Privacy
At Altham & Grey, we understand that your privacy is important. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services.
We are committed to protecting your personal data and respecting your privacy rights in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last updated: 7 January 2026
Information We Collect
Information You Provide Directly
When you interact with our services, you may choose to provide us with certain information, including:
- • Contact Information: Name, email address, phone number, and postal address when you fill out our contact forms or enquire about our services
- • Communication Content: Messages, enquiries, and any other information you choose to share when contacting us
- • Business Information: Company name, position, and relevant business details when discussing potential consulting engagements
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information:
- • Device Information: IP address, browser type, operating system, and device identifiers
- • Usage Data: Pages viewed, time spent on pages, links clicked, and navigation paths
- • Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies (see our Cookie Policy for details)
Information from Third Parties
We may receive information about you from third-party sources, such as analytics providers, advertising networks, or professional referrals, which we use in combination with the information we collect directly from you.
How We Use Your Information
Service Provision and Communication
- • Responding to your enquiries and providing information about our consulting services
- • Processing and managing service engagements and client relationships
- • Sending administrative information, updates, and service-related communications
- • Providing customer support and addressing your requests or concerns
Website Improvement and Analytics
- • Analysing website usage patterns to improve functionality and user experience
- • Understanding how visitors interact with our content and services
- • Identifying and resolving technical issues
- • Developing new features and enhancing existing ones
Marketing and Business Development
- • Sending relevant information about our services (with your consent where required)
- • Conducting market research and gathering feedback to improve our offerings
- • Delivering personalised content and recommendations based on your interests
Legal and Compliance
- • Complying with legal obligations and regulatory requirements
- • Protecting our rights, property, and safety, as well as those of our clients and others
- • Preventing fraud, security breaches, and other harmful activities
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: Where you have given explicit consent for us to process your data for specific purposes
- • Contractual Necessity: When processing is necessary to fulfil a contract with you or take steps prior to entering into a contract
- • Legitimate Interests: Where processing serves our legitimate business interests, provided these do not override your rights and freedoms
- • Legal Obligation: Where processing is required to comply with legal or regulatory requirements
How We Share Your Information
We may share your personal information with the following categories of recipients:
Service Providers
We engage trusted third-party service providers who assist us in operating our website, conducting business activities, and providing services. These providers are bound by contractual obligations to keep your information secure and confidential.
Professional Advisors
We may share information with legal, financial, and other professional advisors who provide services to us, subject to appropriate confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when necessary to protect our legal rights or prevent harmful activities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring organisation, subject to the same privacy protections outlined in this policy.
How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
Security Measures
- • Encryption of data in transit and at rest using industry-standard protocols
- • Secure server infrastructure with regular security updates and patches
- • Access controls limiting data access to authorised personnel only
- • Regular security assessments and vulnerability testing
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable data protection laws.
Your Privacy Rights
Under data protection legislation, you have the following rights regarding your personal information:
- • Right of Access: Request access to the personal data we hold about you and receive a copy
- • Right to Rectification: Request correction of inaccurate or incomplete personal data
- • Right to Erasure: Request deletion of your personal data in certain circumstances
- • Right to Restrict Processing: Request limitation on how we use your personal data
- • Right to Data Portability: Receive your personal data in a structured, commonly used format
- • Right to Object: Object to processing of your personal data for certain purposes
- • Right to Withdraw Consent: Withdraw previously given consent at any time
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframes required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.
International Data Transfers
Your personal information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- • Standard contractual clauses approved by relevant authorities
- • Transfers to countries with adequate data protection frameworks
- • Other legally recognised mechanisms to protect your data
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Company: Altham & Grey
Email: info@domain.com
Phone: +44 20 7493 8217
Address: 156 Chancery Court, London, EC4A 2DY
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, if you believe we have not handled your personal data appropriately.